At Lucidgrove.sbs, your privacy matters to us. This policy outlines how we handle your information when you visit our website. It covers data we collect during your online interaction with our platform. It does not extend to activities that happen offline or on third-party sites.

Agreement to Our Policy

By using our website, you consent to the practices described in this Privacy Policy.

What We Collect

We may collect the following types of information:

• Details you voluntarily submit (e.g., name, email, or phone number).
• Account registration information.
• Messages or attachments sent through our contact forms.

We always tell you why we need this information at the time we ask for it.

How We Use Your Data

• To operate and maintain our website efficiently.
• To personalize and enhance user experiences.
• To understand traffic and usage trends.
• To develop new features, games, or improvements.
• To provide customer service and notify users of updates.
• To detect and prevent fraud or abuse.

Usage Data & Logs

Our site automatically collects standard log data when you visit, including:

• Your IP address
• Browser and device type
• Your ISP (Internet Service Provider)
• Date, time, and pages visited
• Click paths and referring/exit pages

This information is not personally identifiable and is used to protect and improve the site.

Cookies & Third-Party Tools

Some pages may feature ads or analytics tools that use cookies, JavaScript, or tracking pixels to deliver personalized content. These tools collect non-identifiable data to help us improve your experience. You can control or block cookies via your browser settings.

Your Rights Under GDPR

If you're located in the European Union, you have specific rights, including the ability to:

• Request access to the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Limit or object to the processing of your data
• Request a copy of your data for use elsewhere (data portability)

To exercise these rights, just reach out to us via the contact options listed below.

Children's Information

We do not knowingly collect information from children under 13. If a child has shared data with us, please contact us so we can take appropriate action.

Policy Updates

This Privacy Policy may change over time. When updates occur, we will publish the latest version on this page. Continued use of the site means you accept the changes. We recommend checking this page periodically.

Contact Us

For any questions about this policy or your data rights, please email us at [email protected]. We’re here to help.